DHgate has a strict and effective shipping and delivery system. For instance, it takes DHgate 3 to 15 business days to ship items to buyers.
However, shipping delays are inevitable because there are a couple of factors that can affect shipping which include:
- Incomplete order details
- Custom clearance in your country
- Delays due to holidays
- Flight delays
- Warehouse clearance issues
Ordering items that require customization may also delay shipping time as well.
However, there are practical ways you can avoid DHgate shipping delays as a buyer.
Read on to see how you can ensure your items are shipped and delivered within the specified shipping time.
1. Use a Reputable Seller
One of the surefire ways to avoid shipping delays as a buyer is to find a reputable seller.
These are suppliers, wholesalers, or manufacturers who have shown seriousness in their business, providing quality products, delivering goods on time, and offering assistance until your goods are delivered to your doorstep.
The good thing is that DHgate ensures all the sellers are verified and to add to that, the sellers are given badges.
Here are tips to help you find reputable sellers:
- Look for sellers with a high feedback score
- Read the seller’s feedback carefully
- Look at the seller’s transaction history.
- Ask the seller questions before you make a purchase
2. Choose A Faster Shipping Method
DHgate uses reputable shipping companies to ensure customers’ goods are delivered on time.
If you want to avoid DHgate shipping delay, use China Express Shipping. This is the fastest shipping option that includes courier services such as DHL, FedEx, UPS, and more.
With this shipping method, your order will be delivered within 3 to 5 days.
3. Check The Estimated Delivery Time
Before you use any of the shipping methods available on DHgate, it’s important to check the estimated delivery time.
Usually, DHgate provides customers with estimated delivery times for orders to help you plan ahead.
The estimated delivery time indicates the timeframe you can expect your order to be processed and shipped to your destination.
4. Be Aware Of Holidays
Holiday schedules are one of the factors that can delay DHgate shipping.
If there are planned holidays in your country, the courier may delay delivery of goods so you need to plan your orders either before or after the holidays.
5. Communicate With The Seller
Staying connected with your seller is a great idea to avoid DHgate shipping delays as well.
When you keep in touch with the supplier at every point, you understand the status of your order. This way, you can assist them in case of anything like an emergency, missing details in your order, etc.
For instance, the supplier may want you to use another shipping method instead of the one you chose when placing your order.
If you aren’t in touch with the supplier, they may change your shipping method and this could delay shipping.
6. Track Your Package
If you want your package delivered on time, you should purchase your goods early—preferably one month or two.
Tracking your package can also help you understand where your order stands at any given time which will help you to know what you’re required to do to ensure it reaches your destination on time.
The good news is that DHgate allows buyers to track their orders easily from the moment you place your order to the time it is shipped and delivered to your destination.
Once your order has been processed, before dispatch, make sure your seller gives you the tracking number.
Without this number, it’ll be difficult to track your order.
7. Be Patient
Sometimes all you need to do is to be patient because some shipping delays may be caused by unavoidable circumstances.
Once you have tracked your order and found out that the seller shipped it and it is on the way, be patient unless you can’t find the order during tracking.
No doubt DHgate has a strict and effective shipping system that guarantees that your order is shipped and delivered on time.
Therefore, you can rest assured that by using DHgate, you will get good-quality products delivered on time.
But that doesn’t mean you can’t encounter shipping delays.
Nevertheless, following the tactics we mentioned above will help you to avoid DHgate shipping delays.